1. Our core beliefs regarding user privacy and data protection
- User privacy and data protection are human rights
- We have a duty of care to the people within our data
- Data is a liability, it should only be collected and processed when absolutely necessary
- We loathe spam as much as you do!
- We will never sell, rent or otherwise distribute or make public your personal information
2. Relevant legislation
Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with respect to data protection and user privacy:
- EU Data Protection Directive 1995 (DPD)
- EU General Data Protection Regulation 2018 (GDPR)
This site's compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences specific data protection and user privacy legislation you should contact our data protection officer (details of whom can be found below) for clarification.
3. Personal information that this website collects and why we collect it
This website collects and uses personal information for the following reasons:
3.1 Site visitation tracking
This site uses Cloudflare Web Analytics to understand how visitors use our pages. Analytics runs only if you choose Accept all in the cookie banner; if you choose Essential only, no analytics script is loaded.
We use this data to see how many people visit the site, which pages they open, and how they move through the site. Cloudflare Web Analytics does not use cookies for this purpose and does not personally identify you to us.
Cloudflare may process technical data such as your browser, device, and approximate location in aggregated form. We consider Cloudflare to be a third party data processor (see section 6.0 below).
3.2 Contact forms and email links
Should you choose to contact us using the contact form on our Contact us page or an email link like this one, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section 6.0. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP).
Our own SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices.
However, not all mail servers are secured in such a way. Therefore, we would suggest that you always consider email as an insecure medium and not include personal, confidential or otherwise sensitive information within an email.
3.3 Email newsletter
If you choose to join our email newsletter, the email address that you submit to us will be forwarded to MailChimp who provide us with email marketing services. We consider MailChimp to be a third party data processor (see section 6.0 below).
The email address that you submit will not be stored within this website's own database or in any of our internal computer systems. Your email address will remain within MailChimp's database for as long as we continue to use MailChimp's services for email marketing or until you specifically request removal from the list.
You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.
If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter. While your email address remains within the MailChimp database, you will receive periodic (approximately one per month) newsletter-style emails from us.
4. How we store your personal information
The way we store your personal information is described in sections 3.2 (Contact Forms and Emails) and 3.3 (Email newsletter) above.
5. About this website's server
This site is hosted by Dazzlink at LAMDA HELLIX's Greek Datacenter Athens 2 with technologies that are found in world-class datacenters.
Some of the most remarkable security features of the data center are:
- 24/7 manned security
- Perimeter protection and CCTV
- ISO 27001
- PCI DSS
All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.
6. Our third party data processors
We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0. All of these third parties are based in the USA and are EU-U.S Privacy Shield compliant.
7. Data Breaches
We will report any unlawful data breach of this website's database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
8. Data Controller
The data controller for personal information collected and held by this website is WebMastros (Cyprus).
9. Data Protection Officer
The data protection officer can be contacted at info@webmastros.com.
10. Changes to our Privacy Policy
This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.
Note: this content is provided as-is from the WebMastros legal pages. For changes that affect a specific commercial engagement, the signed service agreement controls.